General FAQs
Frequently Asked Questions and Information
OneBite University FAQs
What is OneBite University?
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OneBite University is an online learning platform designed to provide detailed, hands-on training for clinicians and dental technicians. It offers comprehensive courses on both the OneBite Evolution Clinician System and the OneBite Evolution Technician System, ensuring users gain the knowledge and skills required to use the systems effectively.
Who can enroll in OneBite University?
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OneBite University is open to clinicians (e.g., general dentists, cosmetic dentists, prosthodontists) and dental technicians who are using the OneBite Evolution systems in their practice or laboratory. Each course is tailored to the specific needs of either clinicians or technicians.
What courses are available at OneBite University?
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There are two main courses available:
- OneBite Evolution Clinician System Course: This course is designed for clinicians who take patient records and focuses on using the OneBite Evolution Clinician System to capture maxillary records, manage midline esthetics, and integrate digital workflows.
- OneBite Evolution Technician System Course: This course is for dental technicians working in laboratories. It focuses on how to receive and process the records from clinicians, accurately mounting and creating restorations using the OneBite Evolution Technician System.
What is the structure of the courses at OneBite University?
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Both courses are structured into detailed, hands-on modules that cover:
- System components and setup.
- Proper usage techniques.
- Best practices for patient or lab cases.
- Troubleshooting common challenges.
- Integration into digital or analog workflows.
- Hands-on practice with real or simulated cases.
Each module includes instructional videos, quizzes, assignments, and opportunities to practice with guidance.
Is the training hands-on?
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Yes, the courses at OneBite University are designed to be hands-on. Both clinicians and technicians are required to practice what they’ve learned on real or simulated cases, upload their progress, and receive feedback to ensure they are proficient in using the systems.
How long does each course take to complete?
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The duration of each course depends on the participant’s pace and level of involvement. Most clinicians and technicians complete their training within a week or two, though the hands-on nature may require participants to take time between modules for practice and feedback.
Do I need specific tools or patients to take the course?
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Yes, clinicians will need a practice patient to apply the skills learned in the Clinician System course. Dental technicians will need access to the tools and equipment they use in the laboratory to complete the Technician System course.
Can I access the course material after completing the training?
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Yes, once you enroll in a course, you will have lifetime access to the materials. This allows you to revisit the content, review best practices, or refresh your knowledge whenever necessary.
Is there a support team available during the training?
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Yes, OneBite University offers continuous support. Instructors and technical support teams are available to answer questions, provide feedback, and guide you through any challenges you may face during the training.
How is progress tracked at OneBite University?
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Progress is tracked through the OneBite University platform, where each participant’s completion of modules, quiz scores, and assignments are recorded. Participants can monitor their progress throughout the course and know what steps are remaining.
What happens if I fall behind in the course?
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Participants can complete the course at their own pace. If you fall behind, you can pick up from where you left off. The support team is also available to assist with any challenges and help you get back on track.
Is certification offered at OneBite University?
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Yes, certification is offered upon completion of the course. After successfully completing the hands-on modules and applying the system on a set number of cases, participants can earn their certification.
What happens after I complete the course?
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After completing the course, you will be ready to use the OneBite Evolution System in your practice or lab. Certified participants receive ongoing support, and their progress is logged for future reference. Certification also adds to your credentials, showcasing your expertise in the OneBite Evolution system.
Certification FAQ
What is the certification process at OneBite University?
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Certification is the final step of the OneBite University training process. To become certified, participants must:
- Complete the online modules and hands-on assignments.
- Demonstrate proficiency in using the system in real cases.
- Submit proof of completed cases (6 for clinicians and technicians) for review.
What are the benefits of being certified?
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Certification demonstrates that you have mastered the OneBite Evolution system and are competent in its use. Benefits include:
- Enhanced credentials in your field.
- Greater confidence in using the system for complex cases.
- Recognition from peers and clients for your expertise.
- Ongoing access to advanced training and support.
How long does it take to get certified?
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The time to certification depends on how quickly participants complete the training and submit proof of successful use in real cases. Typically, certification is awarded within a few weeks of completing the required cases.
What if I need help during the certification process?
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OneBite University offers full support during the certification process. Whether you need help completing a case, troubleshooting issues, or submitting your certification materials, our support team is there to guide you.
How do I submit cases for certification?
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You can submit your cases directly through the OneBite University platform. Simply upload your case data, including photos, records, and any other necessary documentation. The cases will be reviewed by our team to verify that the system was used correctly.
Is certification mandatory to use the OneBite Evolution system?
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No, certification is optional but highly recommended. Certification helps ensure that you are fully proficient in using the system, but you may begin using the system after completing the course without the need for certification.
Can I get certified after starting to use the system on patients?
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Yes, you can pursue certification at any time, even after you’ve started using the system in your practice or laboratory. If you’ve already completed cases, you can submit those for review to meet the certification requirements.
Does certification expire?
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No, once you are certified, it does not expire. However, ongoing learning and practice are encouraged to stay up-to-date with any system advancements or updates.
Is there a fee for certification?
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Certification is included as part of the purchase of a clinician or technician system. There are no additional fees for the certification process.
What happens if I don’t pass the certification process?
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If your submission does not meet the certification requirements, you will receive feedback on what needs to be improved. You can then correct any issues and resubmit your case(s) for review until you meet the certification criteria.
What ongoing support is available after certification?
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After certification, you continue to have access to OneBite University for future reference and updates. You also have access to our support team for any questions or guidance as you use the system in practice or the lab.
Support and Information Request
If you have any questions or concerns, please submit a support ticket, and our team will be happy to assist you further.